RestockSC SERVICE OPERATIONS · restock.svcops.net
For techs at a storage unit

Take your equipment at the storage unit

Your market has a storage unit instead of a warehouse person. You scan out what you take yourself, and Restock keeps count.

Know this first

FirstSend your Inventory ScanAfter your last job Wednesday — same as every tech. No Inventory Scan, nothing can be taken.
Unit PIN6–10 digitsFrom the Lumos Team. Do not share it.
Take onlyWhat you are owedMax 15 ONTs · 8 Extenders (new hires 8 · 5) minus what is on your truck.
Every scanIs saved with your nameThe Lumos Team sees every grab.
Haven't sent your Inventory Scan yet? Do it first on your phone: Restock → Start Inventory Scan, pick your name, scan your truck, count supplies, Send.

At the unit

1

Tap Storage unit

Open restock.svcops.net, scroll down and tap Storage unit.

Tap Storage unit
2

Unlock with the unit PIN

Type the unit PIN in Unit credentials and tap Unlock securely.

The unlock lasts 4 hours.

Unlock with the unit PIN
3

Pick your name

Your market shows at the top. Pick your name — only your market's techs are listed.

Pick your name
4

Scan each ONT and Extender as you take it

Scan the CXNK label with a scanner, or tap Scan with camera. Green means it is yours: TAKEN.

Scan each ONT and Extender as you take it
5

Watch your count

The top shows what you took against what you are owed, like ONTs 2 of 2. Each serial shows ✓ Taken with your name.

Watch your count
6

Lock it when you leave

Tap Done — lock the scanner. The PIN screen comes back so nobody else can use it.

Red screens

!

PICK YOUR NAME

You scanned before picking your name. Tap to close, pick your name, scan again.

PICK YOUR NAME
!

YOU HAVE YOUR RESTOCK

You already have everything you are owed. Leave that one in the unit.

YOU HAVE YOUR RESTOCK
!

No Inventory Scan

You have not sent your Inventory Scan for this restock. Send it first, then scan again.

No Inventory Scan
"Already with <name> — not taken"That ONT/Extender belongs to someone else. Put it back or call the Lumos Team.
"WRONG BARCODE"Scan the CXNK label, not another barcode on the equipment.
"Those credentials did not work"Wrong unit PIN. Check with the Lumos Team.
"Not saved — sign in again"The 4 hours ran out. Unlock with the PIN again.

Pictures use made-up names and serials. Restock · restock.svcops.net