RestockSC SERVICE OPERATIONS · restock.svcops.net
For the Lumos Team

Run the Thursday restock

Sign in, see who sent their Inventory Scan, scan equipment out, and keep the warehouse and settings right.

Know this first

Sign inEmail + PINLasts 12 hours. 5 wrong PINs locks that email for 10 minutes.
RestockThursday · 6:30–8:00 AMTechs send by Wednesday night. No Inventory Scan, no restock.
Max per truck15 ONTs · 8 ExtendersNew hires 8 · 5. Change it in Settings.
Over the limitNeeds a reasonAnyone issuing more than owed types a reason first.

Every Thursday

1

Sign in

Open restock.svcops.net → Lumos Team. Type your email and your PIN under Credentials, then Sign in securely.

Forgot it? Tap Forgot PIN? for an email link.

Sign in
2

See who is ready

Restock lists every tech: Ready to scan out with what they still need, No Inventory Scan yet, and Done at the bottom. Use Filter or search to find someone.

See who is ready
3

Scan out

Open the tech. The cursor is already in Scan serial — scan each label with the USB scanner. Each good scan shows green and the tiles count down.

On a phone, tap Scan with camera.

Scan out
4

Fix a mistake with Undo

Tap Undo last scan, then tap again — the button names the serial it will remove. Only that serial comes off.

Fix a mistake with Undo
5

Giving more than owed

Restock stops and says nothing was scanned. Type a Reason, tap Override — issue more, then scan it again. Or tap Stop.

Giving more than owed
6

Take back or transfer

Tap Take back / transfer, tick the serial, pick a reason, then Yes, release.

  • Broken — owed a replacement: the tech is owed a new one.
  • Returned to warehouse, Transferred to another tech, Lost, Scanned out by mistake: the restock stays as it was.
Take back or transfer

Warehouse, reports and settings

7

Warehouse Stock

Pick a market. Each card shows what techs are owed, what to keep on the shelf, what is on hand and what to order. Enter shelf counts in the Count sheet and tap Save Inventory.

Warehouse Stock
8

Weekly Reports

Pick the restock, market or vendor. Each row shows the tech's Inventory Scan, what was issued, supplies and notes. Download CSV for a spreadsheet.

Weekly Reports
9

Settings

Lumos Team only.

  • Max per truck: veteran and new-hire limits.
  • Storage units: set each unit's PIN (6–10 digits) and see self-serve scans.
  • Sign-in accounts: emails, access level, Company for Vendor Partners.
  • Emails: switch each email on or off and Send me a test.
  • Add an account: name, PIN, email, access level.
Settings
10

On your phone

Same screens, sized for the phone. The bar at the bottom has Restock, Equipment and Supplies; Settings, Weekly Reports and Sign out are under More.

On your phone
Vendor PartnersSee Restock and scan out to any tech. They need a reason with no Inventory Scan or over the owed amount. They can't Undo, Take back or edit techs. Set their Company so they get only their company's emails.
"ONT or Extender?"A new CXNK serial range asks once. Pick the right one and Restock remembers it.
"Session expired"Your 12 hours are up. Sign in again.

Pictures use made-up names and serials. Restock · restock.svcops.net